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Privacy Policy

Last Updated: April 30, 2026

1. Introduction

This privacy policy ("Policy") describes how Myli AI ("we", "us", "our") collects, uses, and shares personal information of users of this website, https://myliai.com (the "Site"), as well as associated products and services (together, the "Services"). Myli AI is operated by Francisco Pizarro, an individual based in Chile.

Please note that by using the Site or the Services, you accept the practices and policies described in this Policy and you consent that we will collect, use, and share your personal information as described below. If you do not agree to this Policy, please do not use the Site or the Services.

2. Personal Information We Collect

We collect personal information about you in a number of different ways:

Information You Provide

  • Account information: When you register, we collect your name, email address, and authentication credentials (via Google OAuth or other providers).
  • User content: Your prompts, messages, uploaded files (images, documents), and other content you create through the Services.
  • Profile information: Name, occupation, preferences, and other details you provide in your profile settings.
  • Communications: Information you provide when you contact us for support or provide feedback.

Information We Collect Automatically

  • Device information: Operating system, browser type, screen resolution, and device identifiers.
  • Usage data: Pages viewed, features used, interaction patterns, and access times.
  • IP address: Used for rate limiting, security, and geolocation (to determine applicable data processing region).

Information From Third Parties

We may receive information from authentication providers (Google) when you sign in, and from our payment processor (Polar) when you make a purchase.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To provide the Services: Processing your messages, generating AI responses, storing your chat history, and managing your account.
  • To personalize your experience: Using your profile information to customize AI responses and remember your preferences.
  • For billing and subscription management: Processing payments through our Merchant of Record (Polar), tracking usage, and managing your subscription plan.
  • For security and abuse prevention: Rate limiting, detecting unauthorized access, and preventing misuse of the Services.
  • To improve the Services: Analyzing usage patterns to improve features, performance, and reliability.
  • To communicate with you: Sending service-related notices, security alerts, and support messages.

We do not use your personal information to train AI models.

4. AI Providers and Data Processing

When you use our AI-powered features, your messages and relevant context are sent to third-party AI providers for processing. We use the following providers:

These providers process your data solely to generate responses and do not use your data for training purposes. We have configured training data collection to be disabled where possible.

5. How We Share Your Personal Information

We do not sell your personal information. We may share your information with the following categories of third parties:

  • AI providers: As described above, to process your messages and generate responses.
  • Payment processor: Polar (polar.sh) processes payments and manages subscriptions on our behalf.
  • Infrastructure providers: Cloudflare (for hosting, storage, and CDN services) and database providers.
  • Authentication providers: Google (for OAuth sign-in).
  • Analytics: We may use privacy-respecting analytics tools to understand usage patterns.

We may also disclose your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Myli AI, our users, or others.

6. Data Storage and Security

Your data is processed and stored in the United States and the European Union. We use industry-standard security measures to protect your personal information, including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for stored data
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Services. Specifically:

  • Chat history: Retained according to your subscription plan (7 days for Free, unlimited for paid plans).
  • Account data: Retained until you delete your account.
  • Usage logs: Retained for up to 90 days for billing and security purposes.
  • Uploaded files: Retained until you delete them or your account is deleted.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to our processing of your personal information.
  • Restriction: Request that we restrict processing of your personal information.

To exercise any of these rights, please contact us at contact@myliai.com. We will respond to your request within 30 days.

9. Cookies and Tracking

We use essential cookies to maintain your session and authentication. We may also use cookies for:

  • Authentication: Keeping you logged in across sessions.
  • Preferences: Remembering your settings (theme, language, shortcuts).
  • Security: Protecting against cross-site request forgery and other attacks.

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the Services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and European Union member states. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we implement appropriate safeguards to ensure an adequate level of data protection, including standard contractual clauses where required.

11. Children

Our Site and the Services are not intended for children under 13 years of age, and you must be at least 13 years old to have our permission to use the Site or the Services. We do not knowingly collect, use, or disclose personally identifiable information from children under 13. If you believe that we have collected information from a child under 13, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make material changes, we will post the revised version on our website and update the "Last Updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Francisco Pizarro
Myli AI
Email: contact@myliai.com
Website: https://myliai.com